arccess2011
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Wysłany: Pią 9:49, 14 Sty 2011 Temat postu: Consensus The Right Team Decision Strategy |
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Consensus means that everyone in the team can live with and fully support the decision. A win-win solution -- everyone feels that the best solution has been reached, team member positions were heard,[link widoczny dla zalogowanych], and no one had to give in on any strongly held convictions or needs.
One of the most significant contributions you can make if you are building a team is to help them come up with their own answers by using a proper decision strategy.
If a team adopted this definition as the basis for all of its decisions,[link widoczny dla zalogowanych], what would happen?
Use Caution -- Watch For Groupthink
- When the decision affects all members of the team.
This method discourages questioning and divergent thinking,[link widoczny dla zalogowanych], hinders creativity,[link widoczny dla zalogowanych], and usually leads to an inferior decision.
- The team would never be able to make a decision.
It really depends on the decision being made and the size of your team. Below are some guidelines to determine when consensus should be used.
- When the decision involves a critical work challenge requiring the full commitment of the team.
So what's the downside? Consensus decision making is time- and energy-consuming. It should be reserved for important decisions requiring strong team member support from those that will implement them.
- When the team is not working under emergency conditions and has the time to make the decision.
- The team would jump to a decision too quickly.
- When the decision will have a long-term impact on the team's performance.
We can't leave decision strategies without touching on Groupthink, a negative strategy.
Team embers should attempt to explore alternatives. What should you do when a team is falling into Goupthink?
Regardless of the decision strategy adopted by a team,[link widoczny dla zalogowanych], there's one common thread. All team decisions must be supported by the individual team members.
- Ask the team to come up with the pros and cons for the decision they have come up with. Weaknesses and concerns which may have been glossed over before will be brought out.
How can you tell after the decision has been made whether the team truly supported it? It is not supported when:
How Do You Decide Which Strategy To Use?
Consensus is the appropriate decision strategy for the most important team decisions. Every member of your team needs to understand what consensus really means. A common misconception of consensus is that it means everyone agrees with the decision 100 percent.
- Unimportant matters would be over-discussed.
- Get the team to table the decision for now and come back with other alternatives at the next meeting.
- When the implementation of the solution requires coordination among team members.
Groupthink occurs when team members try so hard to achieve harmony and quick,[link widoczny dla zalogowanych], efficient decisions that they fall into the habit of agreeing with one another too quickly.
Denise O'Berry (aka 'Team Doc') provides tools, tips and advice to help organizations build better teams. Find out more at [link widoczny dla zalogowanych]
Common Thread
- When the decision requires the experience and skills of many team members.
- Team members do not follow through with actions to implement the decision.
- People complain about or demean the decision after the fact.
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