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ghdhair100
Dołączył: 15 Gru 2010
Posty: 1990
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Wysłany: Pią 12:26, 25 Lut 2011 Temat postu: Public Member Support vs. Private_687 |
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Public Member Support vs. Private
Public Member Support vs. PrivateShare this Blog Entry: Right now, 100% of member support is handled privately. It is the right way to do it as this protects the privacy of our members and allows members 038; users to ask us questions without fear of the public finding out that they asked or reported an issue.However, that level of privacy and intimate 1:1 support has a price: Slow response for members + Increased labor load for us.As of this morning, we8217;re 921 member and user email support tickets behind8230;.and that number is climbing daily despite us throwing more labor at getting answers to member and user questions. We8217;re 5-6 days behind in responding to emails vs. our target of next business day response for all queries.Idea: I wanted to float a concept that I8217;ve seen catching on in other venues for member/user support that might help us and our members help each other faster:What if we offered a public version of member support that we8217;d make searchable so that over time, it would become a super FAQ? Upsides/Downsides? Your thoughts?
Many years ago there lived an Emperor who was so exceedingly fond of fine new clothes that he spent vast sums of money on dress. To him clothes meant more than anything else in the world. He took no interes
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ghdhair100
Dołączył: 15 Gru 2010
Posty: 1990
Przeczytał: 0 tematów
Ostrzeżeń: 0/5 Skąd: England
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Wysłany: Śro 4:14, 02 Mar 2011 Temat postu: |
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有一男生对一女生穷追不舍,可女生对他并不感兴趣,屡次对他说出实情,
可该男生却依然顽固不化。
有一天,女生实在忍不住了,在男生的一再纠缠下猛地回头,拍案而起道:
“你到底喜欢我什么啊?我改还不行吗?”
男生答:我喜欢你,你是女的!Many years ago there lived an Emperor who was so exceedingly fond of fine new clothes that he spent vast sums of money on dress. To him clothes meant more than anything else in the world. He took no interes
related links:
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